Catterick Privacy

1. Information Catterick Collects

Catterick collects and processes several types of personal information, including:

2. How Catterick Uses Your Information

Catterick uses your personal information for the following purposes:

• Catterick Services (Contract Fulfilment):
  • Processing and managing your Catterick vehicle rental bookings and agreements. Confirming your identity and checking you meet Catterick rental requirements. Coordinating vehicle collection and return procedures. Processing payments and administering deposits and charges.
• Catterick Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Catterick reservations. Responding to your inquiries and providing Catterick customer support for bookings and rental questions. Notifying you of changes to Catterick services or policies.
• Catterick Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have given consent or where Catterick has a legitimate interest. You can opt out at any time.
• Catterick Services (Legitimate Interest):
  • Analyzing Catterick website usage to improve user experience and functionality. Conducting research to update Catterick vehicle fleet and services.
• Catterick Compliance (Legal Obligation):
  • Complying with legal, regulatory and tax obligations applicable to Catterick. Preventing fraud and maintaining the security of Catterick services. Resolving disputes and enforcing Catterick's terms and conditions.

3. Sharing Information

Catterick may share your personal information with:

• Catterick Providers: Third-party companies that assist Catterick in delivering its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to protect your data.

Catterick does not sell your personal information to third parties for marketing purposes.

4. Catterick Security

Catterick implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Still, no internet transmission or electronic storage method is completely secure.

5. Retention Policy

Catterick keeps personal information only for as long as needed to fulfill the purposes for which it was collected, and to meet legal, accounting, or reporting obligations. Retention periods depend on the category of data and the context in which it is processed.

6. Your Catterick Rights

Under UK data protection law, Catterick recognises the following rights:

• Catterick Data Access: Request a copy of the personal information Catterick holds about you.

To exercise these rights, please contact Catterick using the details below.

7. Cookies and Tracking at Catterick

Catterick’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and present relevant content. You can manage your cookie preferences through your browser settings.

8. Catterick Updates

We may update this Privacy Policy periodically to reflect changes in Catterick's practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Catterick

For questions about this Privacy Policy or Catterick's data practices, please contact Catterick: